Personalised Health and Care 2020 Using Data & Technoolgy……Executive Summary

Personalised Health and Care 2020
Using Data and Technology to Transform Outcomes for Patients and Citizens
A Framework for Action

Executive summary

One of the greatest opportunities of the 21st century is the potential to safely
harness the power of the technology revolution, which has transformed our society,
to meet the challenges of improving health and providing better, safer, sustainable
care for all. To date the health and care system has only begun to exploit the
potential of using data and technology at a national or local level. Our ambition is
for a health and care system that enables people to make healthier choices, to be
more resilient, to deal more effectively with illness and disability when it arises, and
to have happier, longer lives in old age; a health and care system where technology
can help tackle inequalities and improve access to services for the vulnerable.
The purpose of this paper is to consider what progress the health and care system
has already made and what can be learnt from other industries and the wider
economy. We then set out a series of proposals that will:
• ‘enable me to make the right health and care choices’ – citizens to have
full access to their care records and access to an expanding set of NHSaccredited
health and care apps and digital information services;
• ‘give care professionals and carers access to all the data, information and
knowledge they need’ – real-time digital information on a person’s health and
care by 2020 for all NHS-funded services, and comprehensive data on the
outcomes and value of services to support improvement and sustainability;
• ‘make the quality of care transparent’ – publish comparative information
on all publicly funded health and care services, including the results of
treatment and what patients and carers say;
• ‘build and sustain public trust’ – ensure citizens are confident about sharing
their data to improve care and health outcomes;
• ‘bring forward life-saving treatments and support innovation and growth’ –
make England a leading digital health economy in the world and develop new
resources to support research and maximise the benefits of new medicines
and treatments, particularly in light of breakthroughs in genomic science to
combat long-term conditions including cancer, mental health services and
tackling infectious diseases;

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